Let's Get Naked - CRMAdvocate: 11/8/2012

#N/A Let's Get Naked - CRMAdvocate: 11/8/2012

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My Take: Let's Get Naked
Gary Lemke, Chief Customer Advocate (November 8, 2012)

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Do I have your attention? That title got my attention when I read it in a Forbes article (read below) discussing the New Age of Transparency.

The column reminds me of the dialog in this column a few years ago dissecting the whole idea of transparency. To this day, that particular topic remains the most widely involved discussion in this column's history of almost two thousand editions.

Everyone has been beaten over the head with the notion that transparency has been blow wide open with social media and the like suggesting that transparency is no longer a choice. I've got news for you. . . . it still is a choice.

The choice remains whether to fight it or embrace it. But the answer has always been the same. Winners embrace it. Losers fight it.

Memo: the new transparency policy is to get a little more naked.

What's your take?

Gary Lemke

Other CRMAdvocate "Takes"

11.06.12 Acceptable Risks, Acceptable Losses 11.05.12 Just Like the Others 11.01.12 Never a Mandate 10.30.12 Enough to Self Destruct 10.29.12 Perceived Fairness 10.26.12 It's Not Fair 10.25.12 Loyalists in Waiting 10.24.12 Madvocates Really Care more "takes"

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