The Association of Support Professionals (ASP) has announced the winners of its eleventh annual "Ten Best Web Support Sites" competition, an award that showcases excellence in online service and support. The announcement was made at the Services Industry Summit in Charleston, S.C., at a ceremony on April 22. The 2008 winners include (in alphabetical order) eight Open Division entries--Check Point Software Technologies, Cisco Systems, Dell, Intuit, Juniper Networks, McAfee, Mentor Graphics, and Novell.

Iontas disclosed that an Iontas Partner signed up a major US bank for the Focus Software suite. The bank anticipates using this software to support their credit card division's customer support center to gain new insight and enable them to reduce non-interaction time, increase cross selling effectiveness, and improve compliance activity.

Chordiant Software and Orange, a telecommunications operators of the France Telecom Group, announced Orange has selected Chordiant Decision Management and Chordiant Recommendation Advisor to improve customer retention and increase revenues by delivering experiences to millions of customers worldwide.

Convergys announced that SKY Network Television has signed a six-year implementation, license, and professional services contract for Convergys' ICOMS customer management and billing solution. SKY is a New Zealand pay television operator, offering a range of sports, movies, music, on-demand, and general content across more than 100 channels to over 720,000 subscribers.

PageOne, a messaging technology company, announced that it will be debuting its suite of customer interactive messaging products, Contact, at Internet World. Contact allows businesses to integrate mobile messaging into their current applications and CRM systems, as well as to develop and deploy SMS marketing campaigns.

TeleTech has partnered with IDC to provide executive-level insight into the benefits of a flexible, dispersed workforce. The discussion will focus on current industry trends, the maximization of available technology, and how to achieve a holistic customer experience with an @Home solution.

#N/A Selectica, a provider of contract lifecycle management (CLM) and sales configuration solutions, announced preliminary financial results for the fourth fiscal quarter ended March 31, 2008. Selectica currently expects to report revenue of approximately $3.0 million and a net loss of approximately $(0.09) per share.

BroadVision reported financial results for its first quarter ending March 31, 2008. Revenues for the first quarter were $10.0 million, compared with revenues of $11.2 million for the fourth quarter ended December 31, 2007 and $12.7 million for the comparable quarter of 2007.