MyFax, an Internet fax service company, announced that it now holds a NetPromoter score of 79 percent based on actual customer feedback. This score puts the company even with retail superstar Costco, and ahead of corporate giants such Amazon, eBay, SAS, Apple Computers, Federal Express, Southwest Airlines and American Express according to information published on the NetPromoter Web site. It is also just three percentage points behind NetPromoter's top-performer, USAA.

Vertical Solutions, a developer of Service Management Software, announced that JEOL USA, Inc. has chosen VSI's PowerHelp product suite as a corporate business system. The company, which supports 2,000 customers in the United States with 200 service technicians, will use PowerHelp to support its field service business and processes while integrating with its sales, accounting, and logistics systems.

Boats.com and YachtWorld.com are leveraging Salesforce Software-as-a-Service (SaaS) CRM to expand their business and increase customer satisfaction. The company is using Salesforce SFA to gain visibility into the sales cycle, which enables the company to more effectively drive revenues.

Oracle announced new mobile interoperability with Nokia devices and technology, as a result of the ongoing co-development between the two companies. Oracle has validated the Nokia Intellisync Device Management solution working with Oracle's Siebel CRM platform.

ATG announced that Equipment Trader, the largest online classified advertising marketplace for equipment buyers and sellers, has introduced enhanced calling capabilities for its advertisers based on ATG's eStara Click to Call service.

VPI (Voice Print International) a provider of integrated interactions recording and workforce optimization solutions, announced that it has added to its list of Avaya compliant solutions. VPI's Activ! Voice call recording and quality monitoring solution has been rated compliant with the latest key contact center telephony solutions from Avaya.

SPSS and Cognos announced a complementary software partnership to provide integration between IBM Cognos 8 BI and SPSS Predictive Analytics technology. Cognos customers can extend the value of Predictive Analytics outcomes to decision-makers across the enterprise to identify, evaluate and confidently pursue new market opportunities.

Chordiant Software announced that Vodafone, the world's leading international mobile communications company, has recently selected Chordiant Decision Management and Chordiant Recommendation Advisor to enhance customer experience across all channels-from contact centers and retail stores to web and mobile channels.

Pegasystems Inc. had total revenue for the year ended December 31, 2007 of $161.9 million, an increase of 29%, compared to $126.0 million in 2006. License revenue for the year increased 44% to $51.1 million, compared to $35.4 million in 2006.

Denver-based Westwood College has completed deployment of a new IP PBX system from Interactive Intelligence at eight of its campuses throughout Illinois and California. Westwood College selected the Interactive Intelligence system, called Vonexus Enterprise Interaction Center(tm) (Vonexus EIC), to improve the student experience and streamline admissions operations.