 OUR TAKE -
Sell My House - Update
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| Lasting Impressions:
To improve is to change; to be perfect is to change often.
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Winston Churchill
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I can't thank the many CRMAdvocate readers enough for all the suggestions and feedback regarding my thoughts on selling my house and the worry price. Many of the comments touch on two important forces in the world of real estate - uncertain market conditions and disintermediation.
One reader offered that in general, "realtors have not adjusted their selling strategies in spite of the current housing market challenges" while another offered that "it is difficult to find a good realtor." I've now interviewed a dozen realtors and will make my decision soon and I am finding it to be an incredibly difficult decision. Why? Because I only met with realtors with prior success and a feeling I could work with them as a partner. So before I met any other them, I had an inclination they could do the job for me. And they proved my instincts right.
At this point, I feel I could drop at least eight of the twelve names in a hat and randomly select one I would happily enlist to market and sell my home. Unfortunately, that means the others will not be happy. But then again, they can still get the other half of the deal if they bring a buyer to the table. How many markets allow the salesperson to win the deal even when they are not chosen? In fact, the listing agent has all the marketing expense, so the buying agent actually pockets more than the listing agent. What a market!
That's my take. What's your take?
Gary Lemke, Publisher
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| Salesforce | 53.25 | | -12.05 |
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As of 4:00 p.m. on 8/20/08 |
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 NEW IN CRM
News: Genesys Telecommunications Labs announced software that improves the customer experience by aligning self- and assisted-service, and integrating voice across all customer service environments through open standards. Genesys Voice Platform (GVP) 8, unveiled at SpeechTEK, acts as an integrated platform that ends the standalone nature of voice self-service. It is integrated with both Session Initiation Protocol (SIP) and the intelligent Customer Front Door (iCFD) solutions from Genesys and its partners. iCFD is an industry-wide initiative to transform the experience for customers entering the "telephone front door" of enterprises and break down self-service as a silo by leveraging key applications and business rules.(Source: Genesys
)
News: Salesforce.com became the first ever software as a service company to exceed $1 Billion annual revenue run rate with a reported quarterly revenue of $263 Million, up 49% year over year. The company also reported 4,100 new customer additions contributing to a total installed base of 47,700. Salesforce also raised their FY09 guidance to $1.07B.(Source: Salesforce
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News: Since 1980, Davis Medical Electronics has distributed new and refurbished medical equipment, supplies and service throughout the United States. With two locations, the company runs a lean, successful, customer oriented operation. Although they had used AccountMate Software to run their core business unit for the last two decades, the company had tracked their sales leads and customer follow-ups in Excel. In 2006, Davis Medical upgraded their accounting system to include AccountMate's CRM solution to provide a business solution that integratews lead management processes and financial accounting functions.(Source: AccountMate
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