Companies can cut finance process costs by over 40% through the use of shared services, and also improve customer satisfaction, process quality, and productivity. But many companies never see these gains, due to common errors in their sourcing decision making or implementation efforts, according to new research findings from The Hackett Group.

Verint announced that Provident Bank has deployed Verint's Networked Video solution to enhance security at approximately 150 branch locations and 250 Automated Teller Machines (ATMs) located throughout Maryland, Washington D.C. and Central Virginia.

Sage Software announced that Big Brothers Big Sisters of Greater Rochester has implemented SageCRM.com to streamline its volunteer recruiting and fundraising processes. Since implementing SageCRM.com, Big Brothers Big Sisters has centralized more than 6,000 contact records into one database.

HP announced a broad portfolio of "Microsoft-Ready" products, services and solutions to help ensure customers experience a seamless transition to Windows Vista, the 2007 Microsoft Office system and Microsoft Exchange Server 2007. HP will support the latest Microsoft products through interoperability with its enterprise hardware and software offerings -- including HP ProLiant and HP BladeSystem servers, HP StorageWorks products and HP Software.

Empirix announced that its Hammer On-Call automated testing service is compliant with key contact center solutions from Avaya. Hammer On-Call is based on Empirix's patented Hammer technology, which drives a high volume of calls into an application or network while measuring performance at every step.

Epicor announced continued commitment to leverage the latest technology from Microsoft including the 2007 Microsoft Office system and Windows Vista to provide its customers with enterprise software solutions that boost productivity and collaboration.

LivePerson announced continued momentum within the small and medium business (SMB) sector, reaching $1M in monthly recurring revenue and more than 5,000 customers.

TechTeam Global announced changes within the company's senior management team including Mr. Christoph Neut being appointed Senior Vice President, EMEA (Europe, Middle East and Africa).

Tangoe announced that it has closed an $8 million Series E round of funding. The funding round was led with a $6 million investment by North Atlantic Capital of Portland, ME, a late stage venture capital firm investing in technology-enabled business services.

Videotron has signed a multi-year agreement with Nortel as its primary VoIP technology and professional services provider to expand full-featured telephony services to its 1.5 million customers.