HP announced that it has completed its tender offer for Mercury Interactive Corp. HP's tender offer for all of the outstanding shares of Mercury expired at midnight, New York City time, on November 1, 2006. As of that time, approximately 85.7 million shares, representing approximately 96 percent of Mercury's outstanding shares, were tendered and not withdrawn in the offer (including shares tendered by notice of guaranteed delivery). HP has accepted for payment all tendered shares.

Scribe Software announced that the company has been acquired by The Mustang Group and key members of the Scribe management team. Previous investment firms Edison Venture Fund and Borealis Ventures sold their interests in the company as part of this transaction.

Infusion Software announced that in honor of its five-year anniversary, the Gilbert-based company has launched the "Make the Switch" challenge, a search for Greater Phoenix area small businesses desperate for better systems and technology that can improve their marketing and increase sales. The five winning small businesses will receive one year of Infusion Software's product, Infusion CRM, a sales and marketing solution designed for the true small business.

CTI Group announced the release of SmartRecord IP, a Web-based call recording solution that enables service providers to deliver a superior contact center solution as well as facilitate legal and regulatory recording scenarios.

ASC announced the release of MARATHON EVOLUTION XXL, a new product for high-end communications recording. It records up to 480 phone lines simultaneously.

Cincom and Xtalks announce the Government Contact Centers Web Conference on November 15th from 1:00 - 3:00pm ET. The biggest struggle for public sector contact centers is two-fold - what do they want to offer the public and what is the best way of delivering their services. Whether it be a live voice on a phone, a recorded message, online communication or a walk-in office, each department in each level of government needs to determine what works best for them and how they can most efficiently serve their customers. Click to join the Web Conference.

Chordiant announced availability of the Chordiant Cx Lending Platform. The new Chordiant Cx Lending Platform enables financial institutions to now initiate lending products -- from auto loans to mortgages to credit cards -- within one unified environment.

Graham Technology announced the launch of ciboodle, a customer relationship management software bundle for the multi-channel contact center. Fully integrated with all contact center channels such as telephony, Web, interactive voice response and instant messaging, ciboodle provides a single interface that allows contact center agents to interact with customers.

Twodue.com announced an online to-do list website for personal or business management. It can be used as a grocery list, a management tool for a large job, a list of your favorite bands, etc.

eGain announced a new release of its customer interaction hub (CIH) software suite. eGain Service 7.6 suite includes nine new applications and directly addresses the mindset of today's consumers, who expect choice of communication channels and superior service quality when interacting with their favorite brands.