Salesforce.com marked a milestone in on-demand computing, announcing that on July 31, 2006 the company's service handled more than 50 million transactions in a single day. During July the company handled more than one billion transactions (page views or API calls through Salesforce or AppExchange applications).

Onyx announced that approximately 76% of outstanding Onyx shares were voted at today's special shareholder meeting in favor of M2M's offer to acquire the company.

Blue Cross and Blue Shield of Kansas (BCBSKS) has selected Verint's ULTRA solution to enhance the customer experience it provides through its two contact centers. Blue Cross and Blue Shield of Kansas serves more than 1.6 million people through its underwritten and government lines of business, processing more than 36 million claims each year.

ServicePower's Field Service Solutions (FSS) Division announced that it has signed an agreement with Warrantech Corporation, a provider of service contracts and extended warranties for automotive, residential real estate, and consumer goods products. ServicePower will provide Web applications to support the service dealer network, field service scheduling and dispatch, and quality-of-service surveys for various consumer products.

NICE Systems announced second quarter 2006 revenue was a record $97.7 million, representing a 35.3% increase from $72.2 million in the second quarter of 2005. Pro-forma gross profit in the second quarter was a record $58.4 million, or 59.8% pro-forma gross margin, up from $40.9 million, or 56.7% gross margin in the second quarter 2005.

etalk announced the availability of Qfiniti Expert 3.0 for agent eLearning. Qfiniti Expert automates agent education through the targeted, intelligent delivery of online training programs. Moving beyond traditional approaches to contact center training, Qfiniti Expert takes the next step to extend training content as a real-time information resource during customer-agent interactions.

DreamFactory, a provider of on-demand applications, announced an expanded product line of Web-based solutions. These new products extend DreamFactory's traditional line of development tools. DreamFactory's applications are available through salesforce.com's AppExchange and include: DreamTeam for document and project management, OrgView to view and analyze organization charts, and SnapShot to compare archived records and track changes over time between different salesforce.com accounts and profiles.

Calabrio, Inc announced its debut on an industry report recently published by Saddletree Research. The annual report, entitled "The U.S. Workforce Management Software Market: 2005-2010" found Calabrio still getting the majority of its business in its native Canada where it holds market leadership.

The Certified General Accountants Association (CGA) Shared Services Facility Corporation has selected Aptify as its enterprise-wide customer and member relationship management software. Aptify is an international provider of customer and member relationship management, e-business, education management and other applications. Aptify's configurable software will allow CGA to meet the demands of their changing and unique business requirements.

omnEpresence has selected Entellium's hosted CRM suite to help the Delaware-based Web-services provider achieve growth targets and extend its distribution channel nationally.