Best Software to Acquire ACCPAC
Best Software announced that its UK-based parent company, The Sage Group plc, has agreed to acquire ACCPAC for an equity value of $110 million. ACCPAC has net cash of $4 million, giving an enterprise value of $106 million. The acquisition is expected to be completed by the end of February. (about Best Software)
Primus Acquires Amacis
Primus announced the acquisition of European based Amacis Group Limited. This acquisition further extends Primus' breadth and depth in the eService marketplace by adding complementary email and wireless technologies to Primus' customer service and support software solutions. (about Primus)
Motive and Boingo Team on Bundled Wi-Fi and Broadband
Boingo Wireless and Motive announced that they have agreed to jointly offer service-provisioning solutions that simplify the installation of bundled
Wi-Fi and DSL or cable modem broadband services. The agreement enables the companies to go to market with service provisioning software that allows end-user customers to properly configure their PCs and related CPE devices for both broadband and Wi-Fi services. The agreement fits within the Boingo Platform Services Wi-Fi service offering. (about Motive)
SBI.Razorfish and ATG Team on E-Commerce Site
SBI.Razorfish and ATG announced that they have designed and built a new e-commerce site for FranklinCovey. Built on ATG Commerce, the new FranklinCovey.com employs new commerce and self-service functionality to simplify the online shopping experience for customers and target customers with tailored online marketing promotions. Through an ATG platform and a user interface designed by SBI.Razorfish, customers are able to navigate more easily through the checkout process and manage their orders online.
LumenVox To Deliver
LumenVox announced their partnership and marketing alliance to deliver high-end speech-enabled applications to enterprises. LumenVox's Speech Driven Information System (SDIS) is an intuitive GUI toolkit that allows companies to design, develop, and deploy speech driven applications. Acting as a natural extension of any current phone system, LumenVox's SDIS can tie into CTI applications in order to access information for the caller or display "screen pops" containing the caller's data to a live representative.
AccelChip Selects Cerado
Cerado announced that AccelChip has selected Cerado's Sales Force Information Service to more effectively manage its global sales activities. Using Cerado, AccelChip's global sales force now has a central repository for sales presentations, product information, and competitive intelligence.
Siebel Analytics and CRM Products Recognized
Siebel announced that Intelligent Enterprise named Siebel a winner of its sixth annual Readers' Choice Awards for top strategic IT solutions. More than 80,000 IT decision-makers voted Siebel the best provider of Customer Intelligence, Interaction and Relationship Management Software. (about Siebel)
Retailers Use E.piphany
With millions of consumers visiting websites and malls across America in search of the best deals and the hottest new items, holiday season shopping is a "make or break" time for retailers. Some retailers use customer relationship management ("CRM") software from E.piphany, Inc. to build closer customer relationships, attract new customers, and ensure that their customers' holiday shopping experience is both enjoyable and rewarding. The holiday shopping season is a great opportunity that retailers have to build deep customer loyalty that lasts throughout the year.
Chordiant Drops CRM Label
Although Chordiant is a vendor of CRM technology, the company has walked away from CRM as a label. A while ago, the company made a conscious decision to abandon its CRM roots and embrace new strategies - business process automation. The company doesn't believe CRM is disappearing. The DNA is still the same -- that is, customer service, sales force automation and call-center automation -- but the company believes elements are evolving.
Surado Smart Contact Manager Pro Gets High Ratings
Surado Solutions announced receiving a four-star rating from the editors of PC Magazine for Surado Smart Contact Manager (SCM) Pro. SCM Pro works well with a host of business tools such as the included built-in fax and CardScan software. In addition, SCM Pro integrates with Microsoft Outlook, Word and Excel and syncs with popular PDAs, including Palm and Pocket PC devices.
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