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Oracle H.A.R.D. Initiative
Oracle launched the Hardware Assisted Resilient Data (HARD) initiative, an initiative aimed at helping companies ensure higher levels of data integrity by preventing data corruption. The HARD initiative incorporates several technologies that can be embedded in storage devices to prevent data corruption. Available to Oracle's storage partners, this initiative is a program that provides additional measures to prevent loss of data. more »

Peregrine Launches Suite
Peregrine vaulted into the integration broker market with its Business Integration Suite, a software and services package targeting the Enterprise Application Integration (EAI) market. Designed for companies of all sizes, Peregrine Business Integration Suite aims to raise the bar for functionality for integration brokers by providing the components of EAI and Business Process Integration, as well as offering B2B capabilities at a startup price of approximately one half of comparable alternatives.

HDI Launches One Association Program
Help Desk Institute (HDI) announced the launch of a new program that will form a single, unified industry association-combining membership benefits of belonging to a local chapter with the benefits of belonging to "National" HDI. "One Association Program" members will benefit from expanded networking opportunities and collective resources. more »

BroadVision One-To-One Content 6.0
BroadVision introduced its content management solution, BroadVision One-To-One Content 6.0. BroadVision One-To-One Content 6.0 supports the content management lifecycle -- including design, creation, management, deployment, distribution, analysis and expiration of content.

Infineon With mySAP.com
SAP announced that Infineon Technologies will implement mySAP CRM as part of its strategy to integrate its worldwide operations and further improve customer service. The enhanced opportunity management integrated into the sales forecasts aim to enable Infineon to gain a better view and understanding of its upcoming sales opportunities.

Avaya Announces Survey Results
Avaya announced the results of a survey aimed at understanding factors behind the high turnover of customer service agents working in contact centers. The survey of 67 companies from around the globe found that the lack of a career path, training and professional development are among the top reasons why agents leave their positions.

Magic Releases eMerchant v2
Magic Software Enterprises announced the release of Magic eMerchant v2. Magic eMerchant v2 is a customizable e-commerce framework designed to help businesses enjoy a quick return on investment as the result of expanding their businesses to the Web.

Delta Faucet To Standardize On Aprimo
Delta Faucet has selected Aprimo Marketing to help manage its marketing initiatives. Aprimo is designed to increase speed to market, improve communication internally and with customers, enhance campaign execution and manage product development efforts. more »

Firepond Signs Six New Customers
Firepond announced that it landed eleven new contracts in its Fiscal Year 2001 Q4, which ended October 31. The company secured new business for both its SalesPerformer(TM) guided selling and eServicePerformer(TM) guided service product suites spread across a mix of new and existing customers.

SSPA San Diego Summit
The SSPA announced the SSPA San Diego Summit, February 4-7, 2002. The Summit is specifically designed as a series of forums where industry executives can explore and discuss the issues facing support services on Operational, Planning and Certification issues. more »

La Caixa Selects Vignette
Vignette announced that Grupo la Caixa has signed an agreement to use Vignette applications to relaunch its Web site and power its corporate Intranet. Vignette applications will enable Grupo la Caixa's clients to access online subscriptions to financial products, including bank loans, insurance, and credit and debit cards.

• Sprint Awards US$1.1 Billion Deal To Nortel
  
• Ford Renews Contract With Jeeves
  
• StayinFront For NEC
  
• Blue Martini And Fi SYSTEM Partner
  
• Formation Systems Opens UK Operations
  
• Kanisa Appoints VP Of Sales