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Welcome to RealMarket Today! Your concise source for the latest breaking news in CRM. RealMarket Today! is a free resource of RealMarket.

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Selectica Introduces Solution
Selectica announced the availability of Selectica Solution Advisor. Through a single interface, the application guides customers through an intuitive interview process that leads to the creation of a particular product or solution bundle matching the customer's set of needs or desires.

Sutherland Announces Support Offering
The Sutherland Group announced that it will offer an open market Linux support service offering to all users of Linux. The offering will be operated under the name of The Sutherland Support Center, a division of Sutherland's Technology Group.

IBM To Buy Informix
IBM said it will pay $1 billion in cash to buy Informix's database software business, bolstering IBM in its battle with rival software maker Oracle.

Primus With Motive
Primus and Motive announced an alliance to deliver software solutions for automated problem identification, diagnosis and resolution to high-tech companies who wish to provide enhanced service to customers. Primus and Motive are focusing their integrated service solutions on hardware and software companies to help them cut support costs and optimize customer experiences.

FrontRange Announces Conversion For Tivoli
FrontRange announced the launch of a conversion program to convert Tivoli Service Desk users over to HEAT service and support software. The product aims to offer an alternative that will ensure that service standards are maintained without incurring prohibitive additional costs.

Echopass & Island Data Announce Alliance
Echopass and Island Data announced a partnership that combines the benefits of Island Data's automated online customer response solution with the contact center solutions provided by Echopass. Island Data has become a member of the Echopass Echosystem program, which links technology and service companies who are devoted to building hosted contact center communication solutions.

NetManage And Level 8 Team
NetManage has signed a licensing distribution agreement with Level 8 Systems. The agreement extends NetManage's host-connectivity products by providing its customers with Level 8 StarSQL solutions that enable direct access to IBM DB2 databases.

TS.Census 1.3 Announced
Tally Systems announced the release of TS.Census 1.3. Features in TS.Census 1.3, such as the new "suite" recognition, are designed to assist companies to keep better track of software installed on their network, and verify that software is legally licensed and legitimately purchased.

Astea In Microsoft Program
Astea has been named as a Microsoft Certified Partner. Membership in the Microsoft Certified Partner Program offers a variety of resources such as training, technical support, early access to Microsoft products and peer-networking opportunities that Astea will use to increase partnerships for eCRM solutions.

Teradata Introduces Warehouse 6.1
Teradata introduced Teradata Warehouse 6.1, a suite of data warehousing and data mining software that includes Teradata Warehouse Miner. Teradata integrates the data mining capability, analytical modeling and scoring into a database engine. This integration helps businesses drive growth by analyzing customer behavior information, then getting the business intelligence to front line employees to better serve customers.

• Ubizen Joins Siebel
  
• TeaLeaf And SAP Partner
  
• Epson Selects Calico
  
• GE Capital Selects Experian And NCR
  
• Clientlogic Partners With vCustomer
  
• Motorola To Present Case Study
  
• Onyx Announces Results