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Expertcity Announces Launch Of GoToMyPC.com
Expertcity announced the launch of its public beta program at GoToMyPC.com. The new site will be home to GoToMyPC, a Web-based application that allows individuals and enterprises to register their PCs and then access and work on those PCs from any Internet location.

ThinkDirectMarketing.com Launches Version 2.0
ThinkDirectMarketing.com announced the release of ThinkDirectMail version2.0. The web-based application aims to provide small- and mid-sized businesses with the ability to select and download targeted customer prospects. ThinkDirectMail V2.0 includes expanded searches and an interface that is completely web based.

Telcordia With Primary Matters, CosmoCom And ISC
Telcordia, CosmoCom, e-talk, ISC and Primary Matters announced the Next Generation Contact Center Solution. In addition to Telcordia, the Next Generation Contact Center Solution includes: CosmoCom CosmoCall Universe, e-talk Performance System, ISC Irene and Primary Matters Contact Center Guide - an activity-based decision support tool that enables users to evaluate an existing or proposed contact center and plan for future growth and change.

StayinFront Leverages Popular Palmpilot
StayinFront announced the introduction of Elk Traveler, a PalmPilot application that is designed to function as a companion to StayinFront's Visual Elk system. Elk Traveler also provides synchronization so that the business user can move between desktop/laptop and Palm products.

SSPA Forms TSPS Advisory Board
The Software Support Professionals Association (SSPA) announced the formation of the Technical Support Professionals Society (TSPS) Advisory Board. The TSPS is one of the Supportgate.com communities that also include the SSPA, The SSPA Europe, The SSPA Pacific Rim and The Service Vendor Alliance. The TSPS Advisory Board Members will provide SSPA with insight and the "pulse" of what are the changing and unique needs of support professionals throughout the IT industry.

Talisma Wins Award
Talisma announced that its eCRM Suite has won a Crossroads 2001 A-List Award. The award, given by research and consulting firm Open Systems Advisors, identifies newly proven products and services for pivotal business challenges.

Cybercilium And MicroStrategy Ally
Cybercilium announced an alliance with MicroStrategy. Cybercilium is collaborating with MicroStrategy to bring business intelligence solutions to mid-sized companies, helping them to understand and leverage the immense value of their operational and customer data.

AFFINA Announces COPC Certification
AFFINA announced the certification of its Peoria-based Orange Prairie customer contact center by the Customer Operations Performance Center.

RMH Teleservices Financial Results
RMH Teleservices announced financial results for the first quarter ended December 31, 2000. Revenues increased 15% to $32.9 million from $28.7 million in the first quarter of fiscal 2000, despite the announced reduction in revenues from the company's insurance division.

NetManage Announces Financials
NetManage reported financial results for the quarter and year ended December 31, 2000. Net revenue for the fourth quarter was $26.3 million, compared with $25.8 million reported for the fourth quarter of 1999. Net income for the fourth quarter of 2000 was $1.2 million or $0.02 per share.

• Epicor eProject
  
• Expanets Standardizes On Siebel
  
• Interactive Intelligence Agreement With Cisco
  
• SwissOnline Standardizes On Aspect
  
• Deutsche Telekom Deploys Peregrine
  
• SPAWAR Chooses Apropos
  
• Click2Coach Wins Best Of Show