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Welcome to RealMarket Today! Your concise source for the latest breaking news in CRM. RealMarket Today! is a free resource of RealMarket. Please feel free to forward it to others using the form to the left. To subscribe, click here.

Aprimo Unveils Aprimo Marketing 4.0
Aprimo announced the release of Aprimo Marketing 4.0. Aprimo Marketing 4.0 is a family of products that brings together analytics, campaign management tools and a marketing management platform.

Haworth Replaces i2 With Oracle E-Business Suite
Oracle announced that Haworth is replacing its i2 supply chain solution with Oracle Advanced Planning and Scheduling. Haworth plans to deploy the Oracle solution, including Oracle Advanced Supply Chain Planning, Demand Planning and Global Available to Promise Server to optimize resources across its supply chain and integrate its operations so the company can offer its customers a broad range of products.

SaskTel Licenses Technology From DesktopStreaming.com
Expertcity announced a deal with SaskTel. Under the terms of the deal, SaskTel will license DesktopStreaming by Expertcity, to offer live remote assistance to its DSL and dial-up Internet service subscribers through its Web site.

Chordiant Hooks Salmon
Chordiant announced that it has signed UK-based systems integrator Salmon Ltd as a technical partner in the implementation of Chordiant's Unified CRM Solution software at client sites. Salmon has been chosen by Chordiant for its expertise in object-oriented analysis and design, as well as its skills in Java.

CSC Wins State Department Contracts
Computer Sciences Corporation has been awarded two 10-year contracts by the U.S. Department of State, Bureau of Consular Affairs, to assist U.S. embassies and consulates in providing visa information and support services. Under the contracts, CSC will implement e-government solutions to improve visa processing and issuance services in multiple countries.

Support.com Appoints Radha R. Basu
Support.com announced the appointment of Radha R. Basu as chairman of the Board of Directors. Ms. Basu replaces Mark Pincus, an initial founder of the Company and former CEO who has stepped down to return to his passion of creating new companies and providing new venture guidance. With this appointment, Ms. Basu now serves as chairman, president and CEO of Support.com.

Courion Appoints John G. Mokas CFO
Courion announced that it has appointed John G. Mokas as its CFO. John will lead the financial management and IT departments as Courion looks to continue the growth that has lead to an 80% quarter over quarter revenue increase and growth in the number of employees from 24 to 100 during the past four quarters.

Sage Chooses ServiceWare
ServiceWare announced that Sage has selected ServiceWare's eService Suite 3.0 to improve call center agent productivity and increase overall customer satisfaction. The implementation of eService Suite aims to lower costs and reduce incoming calls by establishing a Web-based self-service option for Sage customers.

• Actuate And Siebel Fortify Commitment
  
• Trimble Joins Forces With Remedy
  
• Broadbase Announces Revenue
  
• Jay Wood Named CEO For Kana
  
• Dendrite Japan Executes Agreement With AstraZeneca K.K.
  
• NCR Names Gerald A. Gagliardi Senior VP
  
• BackWeb e-Accelerator Recieves Award