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Welcome to RealMarket Today! Your concise source for the latest
breaking news in CRM.
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Today's News
Strategy.com
and Thomson Financial Offering
Strategy.com and Thomson Financial Solutions announced that they are
delivering financial information via web, wireless and voice.
Strategy.com's new financial services, available for a free 45-day trial
at www.strategy.com, include personalized earnings calendars and reports,
insider alerts, commentary and peer analysis from Thomson Financial.
SupportScape
For eCRM
SupportScape announced the launch of Supportscape technology solutions for
the eCRM industry. The Supportscape technology solutions utilize Internet
technologies to assist e-business enterprises set up web based customer
care contact centers. The solutions comprise of the eCRM software solution
and a set of knowledge management solutions.
Colgate-Palmolive
Chooses DesktopStreaming.com
Expertcity announced a deal with Colgate-Palmolive. Colgate-Palmolive will
license DesktopStreaming by Expertcity, for internal collaboration between
employees and to offer live remote assistance to its customers through its
Web site.
IBM
StoreFlow
IBM announced a store management solution that connects a retailer's
technology systems, from the Internet to the back office to the
point-of-sale in the store. The new IBM StoreFlow aims to give retailers
the ability to link their existing technology, use customer information
and tap the power of the Internet to grow sales, secure customer loyalty
and increase operational efficiency
Commworks
Completes Implementation Of Pragmatech
Pragmatech has announced that CommWorks has completed an implementation of
Pragmatech's proposal automation solution. The rollout enables CommWorks'
salesforce to respond to Requests for Proposal from prospects and
customers with information available on the company, its products, and
services.
Green
Pasture Announces G5
Green Pasture unveils G5 for Lotus Domino.Doc at Lotusphere, the Lotus
Development Corporation annual trade show in Orlando, Fla. G5 is a
Web-based application that enables Domino.Doc users to manage CAD
documents and their relationships to reference files, redline files,
change orders, maintenance schedules and similar files from within
Domino.Doc.
GWI
Introduces IT Help Desk Solutions
GWI Software announced c.Support Version 8.0, a shrink wrapped version of
the company's IT help desk and customer service solutions. A Lotus Notes
and Domino Release 5 application only, c.Support offers support providers
several new features including: A more intuitive interface, enhanced task
management, enhanced Web Interface, and GWI Live Support.
Chordiant
And META Group To Conduct Webcast
Chordiant and The META Group will jointly present a Webcast, sponsored by
PrimeResponse. This will feature: Dr. Wolfgang Martin, Senior VP,
International EMEA Application Delivery Strategies, Neil Morgan, European
Marketing Director, Chordiant and Nigel Cassidy, Business Presenter, BBC
Radio. The Webcast will discuss the convergence of analytical CRM,
operational CRM and collaborative CRM into what META Group calls the 'CRM
Ecosystem'.
Other News
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