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Expertcity Announces DesktopStreaming.com
Expertcity announced the launch of its ASP Web site, DesktopStreaming.com. The new site will be home to DesktopStreaming, a Web-based application service that allows enterprises to create a remote-assistance solution on their Web sites or via intranets and extranets, putting their support and customer service personnel in communication with their users.

Introducing PeopleSoft 8 Accelerated Enterprise
PeopleSoft announced PeopleSoft 8 Accelerated Enterprise. Accelerated Enterprise allows enterprises to implement and manage PeopleSoft 8 internet eBusiness applications, including CRM, Supply Chain Management, Human Resources Management, Financials, and Professional Services Automation. A PeopleSoft 8 Accelerated Enterprise solution can be implemented in eight to 12 weeks.

Motorola And Webhelp Create Application
Motorola and Webhelp announced a joint venture to enhance wireless customer service and Internet searches over the Palm operating system. The two companies have agreed to co-develop and market an application for PDAs that gives consumers the ability to request and receive personalized Internet search results directly on their mobile devices.

Blue Martini To Resell Content Management Software
Interwoven and Blue Martini entered into an agreement by which Blue Martini will resell an integrated version of Interwoven TeamSite software. The alliance and combined solution will provide customers with a content management platform to accelerate the development and deployment of content for Web sites and other touchpoints driven by Blue Martini's catalog management, personalization, analysis, marketing and commerce applications.

Control-F1 Provides Solution To GWI
Control-F1 announced that they have finalised an Original Equipment Manufacturer (OEM) deal with GWI Software. GWI Live Support, the eSupport add-on module powered by Control-F1, will be used by GWI customers to diagnose and repair remote PCs.

Online Metals Selects SafeHarbor
SafeHarbor announced it has been selected by MetalSpectrum to provide customer support for the online metals marketplace. SafeHarbor created a customized Knowledge Base for MetalSpectrum that provides online, graphical answers to customers' questions.

eConvergent Announces Contest Winners
eConvergent announced the winners of their second annual e-tailer Customer Satisfaction contest. The winning entries will be posted on the eConvergent website at www.econvergent.com.

Patrick LaVoie Joins Interact Commerce As VP
Interact Commerce announced the appointment of Patrick LaVoie as its VP of customer service. LaVoie oversees all aspects of customer service, including professional services, training, and customer support.

• Peregrine Teams With IBM
  
• webMethods Selects BroadVision
  
• printCafe Named E-Business of the Year
  
• Finali SageServer Receives Best of Show
  
• Exchange Secures $6.7 Million
  
• Ask Jeeves Appoints New Chairman and New Director to Board
  
• ZAMBA Changes Management