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e by Epicor Release 7.1
Epicor announced the release of e by Epicor 7.1. In addition to new functionality, the new version of the product includes improved customization, personalization and reporting in the back office, as well as multi-currency support in Epicor eFrontOffice.

InterVoice-Brite Releases Unified Messaging Version 6
InterVoice-Brite announced the availability of its latest Unified Messaging release, version 6. The InterVoice-Brite Unified Messaging application enables telecommunications carriers and service providers to offer their subscribers a portal to access their messages, including voice, fax, e-mail and personalized content. Via one central mailbox, a subscriber can access the services by calling one number from a wireline phone, a cell phone, or a WAP phone; through the web; or any other device to check their messages.

CIBER And MicroStrategy Ally
CIBER announced an alliance with MicroStrategy. CIBER's e-business solutions will incorporate MicroStrategy technology into CIBER's offering to enable customers to transform and deliver data into usable information.

eSupportNow Launches eSP
eSupportNow introduced its hosted eCRM solution eSP. They also announced the launch of its first three eSP clients. eSP provides clients with a suite of customer interaction capabilities including integrated agent desktop with media blending, CTI/telephony, e-mail, web chat, voice over IP, self-service, customer requested call back, reporting and analysis, and CRM capabilities.

NetManage Partners With easy/IP
NetManage announced that it has signed a distribution agreement with easy/IP. easy/IP will offer NetManage's full suite of e-business solutions in Ireland, which enable PC-to-host and web-to-host connectivity through integration of data sources and applications to create e-business solutions.

Oncontact eCMS Captures Product of The Year Award
Oncontact announced that eCMS was chosen for the Customer Inter@ction Solutions Product of the Year award. The award is designed to honor innovative products and services that have furthered the contact center/CRM industry.

RMH Teleservices Announces Charges And Projections
RMH Teleservices announced one-time charges for its insurance division and revised projections for fiscal year 2001. Total revenues for the first quarter ended December 31, 2000 will be approximately $32.8 million, or $3 million lower than earlier expected. The Company closed several facilities and reduced the associated infrastructure.

Talisma Gains IBM Netfinity ServerProven Status
Talisma announced that its software solutions have received IBM Netfinity ServerProven validation. The IBM Netfinity ServerProven program identifies business solutions that have been validated, optimized and documented to run reliably on IBM Netfinity servers.

• Ithena Supports Siebel Marketing 2000.3
  
• IBM Announces E-Support Online Services
  
• SageCircle Presents Seminars
  
• Pegasystems And Alcatel Form Alliance
  
• Group 1 Software And Dimensional Insight Agreement
  
• NCR Names VP