About RightAnswers   RightAnswers delivers the high-impact content, technology solutions and value-added services to enable internal support organizations to improve the end-user support experience, increase support capacity and reduce support costs. The RightAnswers Unified Knowledge Suite provides the tools needed to facilitate rapid problem resolution for both self-service end-users and support analysts. RightAnswers solutions are used by more than 4 million licensed end users across hundreds of companies including commercial enterprises, higher education institutions and government agencies. For more information, visit www.rightanswers.com.