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inContact
(Contact)
7730 S. Union Park Ave. Suite 500
Salt Lake City, UT 84115
Phone: 866-965-7227
    
inContact helps contact centers around the globe create profitable customer experiences through a portfolio of cloud-based contact center software solutions.
| | Did You Know? inContact is also a telecommunications provider? |
inContact is cool because they enables customers to optimize each interaction to deliver a differentiated experience for every customer.
Create new pathways to profit: The company’s services and solutions allow contact centers to operate more efficiently, optimize the cost and quality of every customer interaction, and ensure ongoing customer-centric business improvement and growth.
Case Studies
Hall Automotive Accelerates Customer Relations with inContact
Challenge: Hall Automotive wanted to improve their ability to interface with their customers and enhance the overall experience across 14 dealerships.
Solution: To reach their goals, they turned to inContact for ACD, CTI and IVR solutions.
The Result: Integrated multiple CRM and back office systems, increasing production by 350% while cutting price-per-call from 83 cents to 23 cents.
More: Extra Space Storage | support.com | Activision
inContact Solutions
inContact Contact Center Platform
Higher Profitability the Easy Way: inContact is an on demand call center software solution designed to operate more efficiently, enhance the customer experience, create new pathways to profit, and support ongoing growth. | | Call
866.965.7227
for a demo | |
A comprehensive, flexible call center software platform helps establish the right mix of self-service and agent-managed assistance to provide a satisfying and differentiated customer experience.
inContact's call center software requires no costly equipment purchases or set-up.
Why inContact
What Sets inContact Apart?
| | "A powerful portfolio of cloud-based contact center solutions create new pathways to profit." |
Cost-Efficient and Productive Operations: On demand solutions and services to operate contact centers more efficiently and productively, ensuring higher profitability.
Value Through Every Customer Interaction: Customer-centric solutions allow contact centers create differentiated and profitable customer experiences.
Success Today and Tomorrow: A continuously evolving platform, innovations and expertise give contact centers a competitive edge and ensure ongoing business improvement and growth.
For more information, visit inContact.com.
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