About Helpstream
 
Helpstream’s fully integrated customer service communities help companies reduce overall customer support costs while increasing customer satisfaction and retention. Helpstream integrates social Web technologies with modern customer service and collaboration processes to drive effective customer and partner engagement across all business functions. Helpstream’s SaaS design makes it fast to deploy, easy-to-use and affordable. It can be deployed as a complete customer service system or as an integrated self-service and community case resolution complement to existing CRM systems. More than 190 customers and 400,000 users access Helpstream regularly to share information and discover solutions to everyday customer service problems on the Web. Helpstream is headquartered in Mountain View, Calif.