"Our Take"

(Past Editions by: Date, Title, Topic)

About "Our Take"
"Our Take" is a collection of daily vignettes covering a wide range of CRM topics. It's an attempt to add our own spin to the world of CRM. We will use the column to share our perspectives, opinions, epiphanies, web nuggets, or quite frankly anything that moves us. Get ready to expect the unexpected. And, don't be shy about sharing your thoughts.

10/12/06 - Digging Into More Archives Again
This week I am using this column to review past topics. Today, we'll go back a bit further and review "Our Take" topics of great interest to our readers last spring and summer.

Please take a few moments to scan topics like Six Steps to Losing Your Customers., Net Promoter Score, or Buy versus Build. You can also learn more about CRM For ChargeBacks, Gartner Predictions, or Getting to Know You Too Well.

And, as you might expect, we have a summary of all column topics. We will continue to scan our archives and add more topics during the week.

Gary Lemke, Publisher
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