"Our Take"

(Past Editions by: Date, Title, Topic)

About "Our Take"
"Our Take" is a collection of daily vignettes covering a wide range of CRM topics. It's an attempt to add our own spin to the world of CRM. We will use the column to share our perspectives, opinions, epiphanies, web nuggets, or quite frankly anything that moves us. Get ready to expect the unexpected. And, don't be shy about sharing your thoughts.

10/11/06 - Digging Into More Archives
This week I am using this column to review past topics. Today, we'll go back a bit further and review "Our Take" topics of great interest to our readers last spring and summer.

Please take a few moments to scan topics like If Sales is So Important . . ., How Customer Centric Are You?, or Get your Execs on the Phone. You can also learn more about Click-To-Call, Contact Center Maturity, or Customers Are the New R&D Team.

And, as you might expect, we have a summary of all column topics. We will continue to scan our archives and add more topics during the week.

Gary Lemke, Publisher
(Share your thoughts)