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"Our Take"
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"Our Take" "Our Take" is a collection of daily
vignettes covering a wide range of CRM topics. It's an attempt to add our own spin to the world of CRM. We will use the column to share our perspectives, opinions,
epiphanies, web nuggets, or quite frankly anything that moves us. Get ready to expect the unexpected. And, don't be shy about sharing your thoughts.
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9/19/06 - Best-of-Breed Solutions and Integration Perhaps another reason best-of-breed solutions are gaining momentum is a general ability to integrate to other packaged solutions and/or to home-grown applications and databases. By definition, best-of-breed solutions acknowledge they don't do everything thus the demand for integration is omnipresent. Suite solutions are often designed with a mentality that all the functionality exists within the walls of the vendor thus integration takes on a somewhat different meaning. As stated last week, comprehensive suite solutions will rarely, if ever, be the case. So technologies like XML, web services, SOA, and integration tools, and other techniques will continue to make best-of-breed solutions more attractive. Best-of-breed does not necessarily mean stand-alone. Do you agree? Gary Lemke, Publisher (Share your thoughts)
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