CRMAdvocate has everything you need to know about CRM. By gathering and consolidating over 40 sources of CRM information into one, easy to read format, we are doing the hard work for you. Isn't that what an Advocate is supposed to do?

CRMAdvocate Newsletter
FREE Subscription

Your one-stop CRM
email newsletter
(more info)
Email:

  Search Advanced search

 
Stock Ticker
eLoyalty5.15    0.21
SupportSoft3.36    0.11
Salesforce70.12    1.89
Teletech20.48    0.52
ClickSoftware2.9    0.05
NCR25.61    0.41
NetSuite18.99    0.3
Oracle21.31    0.31
NICE29.93    0.36
Amdocs29.77    0.35
Tekelc14.83    0.12
Epicor6.96    0.05
Rainmaker2.94    0.02
ICT8.25    0.05
Vignette12.03    0.03
Unica8.05    0.01
Sykes18.82    -0.04
SPSS36.24    -0.13
SAP51.89    -0.22
HP44    -0.21
Pegasystems13.37    -0.09
Intervoice5.65    -0.05
ATG3.17    -0.03
Convergys14.68    -0.18
LivePerson2.76    -0.05
Nortel8.03    -0.19
Astea3.56    -0.1
Interactive11.25    -0.39
CDC2.4    -0.09
Chordiant4.81    -0.19
Selectica1.26    -0.09
APAC1.49    -0.11
RightNow12.64    -1.03
As of 4:00 p.m. on 7/1/08

 
 


 
"Our Take"

(Past Editions by: Date, Title, Topic)

 
About "Our Take" 
"Our Take" is a collection of daily vignettes covering a wide range of CRM topics. It's an attempt to add our own spin to the world of CRM. We will use the column to share our perspectives, opinions, epiphanies, web nuggets, or quite frankly anything that moves us. Get ready to expect the unexpected. And, don't be shy about sharing your thoughts.
 
 
8/30/06 - Bake Offs - Living in a Dream World?
Are bake offs - trialing two solutions before making a final decision - worth the effort? Some readers don't think so. One summarized his perspective by saying, "Stay away from the bake off altogether."
 
Some feel that bake offs often fall short of reality and give people a warped sense of reality. Here are a few comments: "It’s conceptual, not real. Limited in scope and features…not tied to your legacy systems. It's a dream world."
 
So if bake offs don't always deliver the proof needed to make the right decision, what are some alternatives? In my mind, the most popular alternative is good references. So let's transition the conversation to the pros and cons of references? Please share your best reference strategies as well as your nightmares.
 
Gary Lemke, Publisher
(Share your thoughts)
 

 
 

Copyright (c) 2008 CRMAdvocate - 14059 Old Mill Circle, Carmel, IN 46032 (+1 317.810.9585)   All Rights Reserved.   Privacy Policy