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  "Our Take"

(Past Editions by: Date, Title, Topic)

 
About "Our Take" 
"Our Take" is a collection of daily vignettes covering a wide range of CRM topics. It's an attempt to add our own spin to the world of CRM. We will use the column to share our perspectives, opinions, epiphanies, web nuggets, or quite frankly anything that moves us. Get ready to expect the unexpected. And, don't be shy about sharing your thoughts.
 
 
8/29/06 - Limited Bake Off
Many of you have contributed your thoughts about the costs associated with trialing two solutions before making a final decision. Concerns have been just about equal from vendors and evaluating organizations.
 
One reader suggested a limited version of the bake off. Called a conference room pilot, this set up creates an environment that is isolated from but architecturally identical to the production environment to prove that the new software/system is compatible with the existing infrastructure.
 
According to the contributor, the benefits of this conference room pilot include an opportunity to test management's commitment to commit necessary resources, identify and mitigate risks, and potentially motivate the vendor to be more aggressive in their pricing. Have you ever tried this approach?
 
Gary Lemke, Publisher
(Share your thoughts)
 

 
 

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