| Stock Ticker |
| CDC | 2.84 |  | 0.12 |
| Tekelc | 16.81 | | 0.67 |
| NetSuite | 15.92 | | 0.3 |
| LivePerson | 2.76 | | 0.03 |
| APAC | 1.41 | | 0.01 |
| Sykes | 18.91 | | 0.12 |
| Oracle | 22.28 | | 0.07 |
| Selectica | 1.1 | | 0 |
| ATG | 3.93 | | 0 |
| ICT | 8.1 | | 0 |
| Teletech | 15.49 |  | -0.01 |
| Intervoice | 8.2 | | -0.01 |
| Salesforce | 68.12 | | -0.09 |
| Interactive | 10.04 | | -0.02 |
| HP | 44.91 | | -0.09 |
| Astea | 3.59 | | -0.01 |
| Unica | 8.8 | | -0.03 |
| Amdocs | 30.11 | | -0.11 |
| Vignette | 11.15 | | -0.07 |
| SAP | 57.91 | | -0.45 |
| ClickSoftware | 2.42 | | -0.03 |
| Epicor | 6.98 | | -0.09 |
| Nortel | 6.07 | | -0.08 |
| Convergys | 12.86 | | -0.17 |
| RightNow | 16.25 | | -0.24 |
| Chordiant | 5.92 | | -0.09 |
| SPSS | 32.62 | | -0.51 |
| NCR | 25.62 | | -0.52 |
| NICE | 29.6 | | -0.78 |
| SupportSoft | 3.4 | | -0.1 |
| Pegasystems | 14.5 | | -0.44 |
| Rainmaker | 3.12 | | -0.15 |
| eLoyalty | 5.22 | | -0.37 |
|
As of 4:00 p.m. on 8/5/08 |
|
| |
 "Our Take"
| | About
"Our Take"
"Our Take" is a collection of daily
vignettes covering a wide range of CRM topics. It's an attempt to add our own spin to the world of CRM. We will use the column to share our perspectives, opinions,
epiphanies, web nuggets, or quite frankly anything that moves us. Get ready to expect the unexpected. And, don't be shy about sharing your thoughts.
|
6/2/06 - Do the Big Boys Have Their Hearts in It?
That was the title of a sidebar article in Information Week Magazine a week ago regarding a cover story on Salesforce. The sidebar talks about how the established vendors are "stampeding" toward the software-as-a-service model but have yet to see much payoff.
The article goes on to describe the efforts of companies like SAP, Oracle and Microsoft as "sleepy," "heartless," and "uninformed." What is left up to the reader to decide is if the lack of fervor is the result of slow market adoption or defensive posturing.
The established players must respond to the SaaS question - there is no doubt that some type of response is required. But the Big Boys recognize they need to be careful not to slay the cash cow associated with their traditional software licenses especially since the cash cow funds the development of the new SaaS offerings. But when your heart is divided can you be true to either? Can the established guys be both software vendor and software-as-a-service provider?
Gary Lemke, Publisher
(Share your thoughts)
| |
|
