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document.write('<tr><td><b><font face=Arial size=2> Special Offer - </font></b><font face=Arial size=1>');	   
	   
	   
document.write('With the perception that the workforce planning team “controls” contact center agents lives, the best way to soothe the beast is to return a little bit of that control. <a href=http://www.realmarket.com/ccount/click.php?id=32>DOWNLOAD THIS</a> to learn how making the vacation planning processes, schedule changes and performance statistics accessible to individual agents can improve productivity and morale.')	   
	   
	   
	   
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