Get Actionable Insights to Build Your 2007 Customer Experience Plan

RightNow Complimentary Webcast Series

RightNow provides a strategic solution to drive superior customer experiences
...while dramatically reducing costs.

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You're probably well aware of the industry's latest buzz phrase - Customer Experience. It's mentioned in all the leading newsletters, and blogs. It's mentioned in corporate meetings and hallway conversations. But when it comes right down to it, the concept of Customer Experience is nebulous and can seem overwhelming. How do you truly put it to work in your organization?

Join leading industry experts from CRMGuru.com, Strativity Group, and Peppers & Rogers Group and start building your Customer Experience 2007 plan. You'll get the actionable information you need to move your customer experience initiatives forward and have your questions answered in a live Q & A session with our speakers.

Register for the series here!

The SMART Series features the following webcasts:

Harnessing "Moments of Truth"
Bob Thompson, founder, CRMGuru.com
Date and Time: On Demand - Recorded October 31, 2006

Loving your Customers
Lior Arussy, founder, Strativity Group
Date and Time: November 14, 2006
8:30AM - 9:30AM PT

Aligning Customer Experience with Customer Value
Martha Rogers, co-founder, Peppers & Rogers Group
Date and Time: December 7th, 2006
8:30AM - 9:30AM PT

Your fast track to Customer Experience success starts now. Register for the series here!

Kind regards,
RightNow Technologies

RightNow Technologies, Inc.
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Bozeman, MT 59718
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