| Stock Ticker |
| Rainmaker | 1.15 | | 0.03 |
| SupportSoft | 3.32 | | 0.07 |
| Epicor | 10.04 | | 0.16 |
| RightNow | 17.11 | | 0.22 |
| Teletech | 17.5 | | 0.22 |
| NetSuite | 14.43 | | 0.18 |
| ATG | 4.33 | | 0.05 |
| Astea | 3.5 | | 0.04 |
| NICE | 33.79 | | 0.36 |
| HP | 52.73 | | 0.5 |
| Sykes | 23.95 | | 0.17 |
| Chordiant | 5.03 | | 0.03 |
| NCR | 14.15 | | 0.04 |
| Salesforce | 76.91 | | 0.17 |
| eLoyalty | 5.3 | | 0.01 |
| SAP | 47.37 | | -0.02 |
| Microsoft | 29.61 | | -0.02 |
| Oracle | 25.38 | | -0.09 |
| Tekelc | 18.7 | | -0.07 |
| Unica | 9.45 | | -0.04 |
| Convergys | 12.74 | | -0.08 |
| Jacada | 1.55 | | -0.01 |
| Pegasystems | 38.49 | | -0.4 |
| APAC | 5.75 | | -0.07 |
| LivePerson | 7.94 | | -0.1 |
| Amdocs | 30.1 | | -0.39 |
| Interactive | 18.92 | | -0.32 |
| ClickSoftware | 7.41 | | -0.14 |
| CDC | 2.8 | | -0.06 |
|
As of 4:11 p.m. on 3/18/10 |
Cool CRM




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FOR IMMEDIATE RELEASE
Oracle Introduces Oracle(R) Deal Management
New Application Helps Sales Professionals Improve Decision-making and Increase Overall Profitability
DENVER, April 14 -- COLLABORATE 2008 --
-- Oracle (Nasdaq: ORCL - News) today unveiled Oracle Deal Management which is
designed to help companies increase profit by giving sales
professionals a tool enabling them to optimize the deal process,
control price erosion and consistently make better pricing decisions on
every negotiation.
-- Built on OracleŽ Fusion Middleware, Oracle Deal Management supports
Oracle applications including Oracle's Siebel CRM 8.0, Oracle E-
Business Suite 11.i.10 and Release 12 and has open APIs for integration
with non-Oracle Applications.
-- Oracle Deal Management includes new, user focused productivity
applications that leverage collective knowledge and experience of the
broader sales community and are fully integrated with on demand, on
premise CRM or other critical enterprise data.
-- By helping to reduce total cost of ownership with out-of-the-box
transactions and master data, Oracle Deal Management provides the
first, definitive closed-loop deal management application, making the
process more efficient and helping to increase profitability with less
risk of mistakes.
Oracle Deal Management
-- As a part of Oracle Price Management, Oracle Deal Management offers
organizations an application for identifying and negotiating the most
profitable price.
-- Oracle Deal Management provides a comprehensive workbench that can
increase profit by analyzing deal histories, embedded analytics, and
past and real-time market metrics, as well as model scenarios during
negotiations.
-- With a single repository for implementing pricing policies, Oracle Deal
Management allows organizations to define and administer policies in a
single location, which helps ensure consistent application of price
policies throughout quotes and orders.
-- Oracle Deal Management applications help sales professionals sell more
while entering less data by leveraging social networking tenants of CRM
2.0. For example, Oracle Deal Management shows relevant deals within a
market segment allowing sales people to see their deal against similar
deals whether by actual cost, impact to margin or other comparisons.
Supporting Quotes
-- "We implemented Siebel as a single solution that ties quote and order
capture to all sales forecasting and service management processes,"
said Dave Ryan, GSO Leader at Honeywell Process Solutions. "We now have
consistent processes globally that let us quickly respond to customers,
define target pricing and improve margins. As a result of a more
disciplined deal management process, we've seen measurable returns
across our product and service offerings. We are working now to
implement projects (deals that incorporate configured system solutions,
project management and engineering teams as well as 3rd party
subcontracting), and we expect similar returns for this part of our
business as well."
-- "Most companies report difficulty with getting sales reps to offer the
most profitable pricing for each deal or contract. Ultimately, if sales
can be assured that they can still close a deal in a reasonable time at
a higher price (with scientific proof), they will quote higher prices.
Establishing rock-solid processes to manage the quote through
negotiation and closure preserves maximum margins."(1)
-- "Today's companies have armies of salespeople out in the field
negotiating deals with client. And one of the greatest challenges they
face is the battle to maximize their margin on every last sale," said
Joe Dworak, Principal at Deloitte Consulting LLP. "With an effective
pricing strategy - enabled by powerful software tools - companies can
optimize their revenue and deliver significant benefits to their bottom
line."
-- "Companies are realizing the need to cut costs by increasing margins
through pricing initiatives to more fully capture the value of their
product offerings to customers," said Anthony Lye, Senior Vice
President of CRM, Oracle. "With Oracle Deal Management, companies can
finally equip their sales teams with the essential deal and decision
support tools to help achieve maximum profit from every deal."
(1) AMR Research "Pricing and Profitability Management Landscape: Balanced Performance Improvement Is the Name of the Game," by John Hagerty and Noha Tohamy, 2007
About Oracle
Oracle (Nasdaq: ORCL - News) is the world's largest enterprise software company. For more information about Oracle, please visit our Web site at http://www.oracle.com.
Trademark
Oracle is a registered trademark of Oracle Corporation and/or its affiliates. Other names may be trademarks of their respective owners.
Editorial Contact: Jennifer Glass
jennifer.glass@oracle.com
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