Newburyport, Mass. —February 12, 2008— OnState Communications, innovating new-generation contact center solutions, today announced OnState Unified Messaging for Skype™. This single-platform Skype messaging solution integrates multiple business-communication modes such as: email; voicemail; business chat; and customer contact messaging and recording systems. Starting as low as $10/per month, the solution enables communications-enhanced business processes for small- and medium-sized businesses that use Skype. “Today, business interactions happen via a multitude of modes - verbal and written, real-time and asynchronous,” said Pat Kelly, CEO of OnState. “By mashing-up Zimbra, Skype and OnState, we’ve taken the first step in melding these communication modes to create a unified messaging solution.” Skype is a leading provider of real-time, Internet-based conversations; Zimbra offers open-source, next-generation messaging and collaboration; and OnState’s contact management software ensures customer requests are delivered to the right resource at the right time.

Managed Communications

OnState Unified Messaging for Skype routes, manages, stores and archives a range of business communications to expedite business processes and drive improved customer-contact management. Features include:

• Web 2.0 Ajax client
• integrated Skype voicemail
• dynamic call recording
• online business chat logging
• enterprise-class email and calendaring
• push-mail for mobile devices
• support for Outlook™, Thunderbird and other mail clients
• cross-mailbox search and compliance features