LOS ANGELES, Calif. – September 22, 2004 - : KnowledgeBase Solutions Inc. (Company
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Studies), a leading provider of hosted and onsite knowledge management solutions for customer support and self-service, today announced that KnowledgeBase.net v.4.0 has been recognized as a "Trend-Setting Product of 2004" by KMWorld Magazine. The publication's list honors the best new products to the knowledge management and enterprise content management (ECM) marketplace.
The winning Trend-Setters were chosen by editorial writers, as well as a host of analysts and users from C-level executives to entry-level knowledge workers. More than 1,000 knowledge management products from more than 200 vendors were judged on their usability, flexibility, adoption rate and total cost of ownership.
KMWorld Editor-in-Chief Hugh McKellar wrote that the KnowledgeBase.net was chosen for "combining document and knowledge management with search technology and customizable portals."
KnowledgeBase.net, a best-of-breed application that combines the most relevant aspects of document and knowledge management with powerful search technology and customizable portals, helps organizations unlock the power of their knowledge by offering a means to centrally store and easily access information. KnowledgeBase.net v. 4.0, offers many unique features including self learning searching; remote web site searching, new reports, new portal options and much more.
"KnowledgeBase Solutions is honored to be recognized as a trend setter on such a prestigious list of technology leaders," said Alex Kazerani CEO of KnowledgeBase Solutions. "Our inclusion further validates our position as a leader in the Knowledge Management space.”
KMWorld features its Trend-Setting Products of 2004 in its September issue. Products represent categories such as content management, document management, collaboration, business process management, portals and records management. A complete list can be located at: http://www.kmworld.com/publications/magazine/index.cfm?action=readarticle&article_id=1872&publication_id=118
About the KMWorld
The leading information provider serving the Knowledge Management systems market, KMWorld (with a focus on Content, Document and Knowledge Management) informs more than 51,000 subscribers about the components and processes - and subsequent success stories - that together offer solutions for improving business performance.
About KnowledgeBase Solutions, Inc.
KnowledgeBase Solutions Inc. is a leading provider of hosted and on-site knowledge management applications that help unlock the power of a company's knowledge as a means to improve efficiency, competency and profitability. KnowledgeBase.net, the company's flagship product, is a feature-rich knowledge base application that provides the ideal environment for companies to quickly and cost-effectively create a company-wide knowledge base to store and index documents and accurately search answers to end-user questions. Deployed by companies around the world including AT&T Wireless, Canon, ChevronTexaco, DoubleClick, Honda, Sharp, United Healthcare, and the U.S. State Department among hundreds of others, KnowledgeBase.net is easy to use, costs a fraction of traditional Customer Support, Self-Service, and Knowledge Management applications and easily integrates with other CRM software. KnowledgeBase Solutions Inc. is a privately held company headquartered in Los Angeles, CA, USA
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