Infra Corporation announces next wave of connectors for ITIL infraEnterprise (email this article)

Infra Corporation (Company Profile, Past Stories, Case Studies) announces next wave of connectors for ITIL infraEnterprise New connectors plug into growing customer demand for easy CMDB integration with best-of-breed technologies

International IT Service Management Software developer, Infra Corporation, has announced the latest series of plug-in inventory management connectors for its web-centric ITIL application, infraEnterprise. Infra connectors deliver out-of-the-box integration with best-of-breed network tools, providing control and visibility of Configuration Item data right across the IT infrastructure. The new versions, which include connectors for Centennial, LANDesk, ZenWorks, Cendura Cohesion and Altiris, have been designed to simplify the process of delivering end-to-end-Service Management simply, and cost-effectively. Connectors for many popular technologies, such as Microsoft SMS and HP Network Node Manager, are already available.

According to Infra Director David Percy, “Infra has committed to, and developed, a 100 percent web-based architecture, and as a result of our open technology we are able to provide the flexibility that organisations require to manage today’s increasingly complex IT infrastructures. Infra’s approach means companies can continue to store data in multiple repositories, use best-of-breed asset discovery tools and so on, whilst having the end-to-end visibility they require to manage business-critical services.

“Our customers are telling us that this is what they need and want, and Infra will continue to enhance its comprehensive range of connectors to anticipate and satisfy the burgeoning demand for fast, easy integration.”

The infraEnterprise Configuration Management Database (CMDB) stores only core configuration data as it is able to continuously reference the balance of data from any number of other repositories, as required.

Infra also provides Directory integration connectors that enable the Infra CMDB to plug into multiple LDAP Directory services on different platforms simultaneously, for example; Microsoft Active Directory; Novell eDirectory; and Sun Java System Directory. This enables the IT department to auto-populate the CMDB with officer and customer information, and simplifies, for example, the process of providing detailed audit trails for financial and data protection compliance.

For more information, visit www.infra.co.uk

About Infra Corporation
Infra is the international developer of infraEnterprise, a 100% Web solution that automates IT Service Management processes (including Incident, Problem, Change, Configuration, Release, Availability and Service Level Management). infraEnterprise supports industry best practice methodology such as ITIL and KCS and delivers the best upfront and ongoing value for comparative depth of functionality.

Established in 1991, Infra has regional head offices in the UK, North America and Australia and a worldwide network of partners and distributors. www.infra.co.uk