The Fuze Suite Goes Multilingual (email this article)

Seattle, Wash. – (November 28, 2006) – Fuze Digital Solutions (Company Profile, Past Stories, Case Studies) (www.fuze.com) announced today that the Fuze Suite v6.2 release will enable companies to offer customers its complete customer care solution in their native language.

Newly supported languages include Spanish, French, and German. Additional languages, including those requiring Unicode support such as Chinese and Japanese, will be quickly and easily added as required by market demand.

The addition of multilingual support will coincide with the Fuze Suite v6.2 release. This release, available January 2007, includes several components to facilitate management across multiple “sister” Fuze Suite instances maintained in different target languages.

The Fuze Suite is used by small and large companies alike including CareerBuilder.com, AAA clubs, Calendars.com, NOAA, NEC, Turbine Entertainment, and financial institutions ranging in asset size from under $50 million to over $3 billion.

About Fuze Digital Solutions
Fuze is a small, nimble, and employee-owned company providing enterprise-grade customer care solutions backed by flexible and personalized support not traditionally extended without extra fees.

The Fuze Suite, a Web-based, robust yet affordable software suite, enables companies to build and sustain customer loyalty by providing outstanding and consistent customer care across all support channels. Its modularity lets companies use and pay for its integrated components when needed. For more information, call (425) 649-1246 or visit online at www.fuze.com.