DUBLIN, CA (October 12, 2005) FrontRange Solutions USA Inc. (Company
Profile, Past
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Studies), a global leader in service management, CRM, and voice application solutions for the growing small and medium enterprise (SME) and distributed enterprise markets, today announced a new release of GoldMine® Integration Services for Microsoft® Exchange Server.
The new version 2.0 of the integration, which syncs Microsoft Exchange Server with the popular GoldMine Corporate Edition solution, contains multi-server support, bi-directional synchronization and allows entire companies to view designated shared calendars, schedule appointments and access contacts whether they are using GoldMine Corporate Edition or Outlook® via the Exchange Server. Responding to demand for increased connectivity between applications, the calendaring capabilities expand the reach of GoldMine users, increasing productivity, efficiency and revenue because users have more time to focus on selling and spend less time scheduling meetings and looking for contacts.
The integration is perfect for users wanting to share calendar and contact data between Microsoft Outlook and GoldMine where Outlook is the main application for calendaring and GoldMine is used to execute contact management and sales automation activities. Christian Wettre, President with FrontRange Solutions Partner W-Systems Corp., said the new integration version gives added leverage to the CRM offering their company already offers. “This new GoldMine integration with Microsoft Exchange Server further tightens the communication circle for our users and gives them an increased power and flexibility to save time while keeping everyone in the loop. We experience a market demand for server based integration to Exchange to accommodate new devices such as BlackBerry and other hand held email clients. We are excited to provide this integration with the new FrontRange solution.”
Kevin J. Smith, FrontRange Solutions vice president of products, says the integration is a natural extension of GoldMine and addresses customer needs for boosting productivity and effectiveness and maximizing their return on investment. “With the new GoldMine integration for Microsoft Exchange improving how these two complementary products work together, customers can provide support for multiple server environments, which allows the solution to grow with their business.
For more information about GoldMine Integration Services for Microsoft Exchange
Server, please contact a FrontRange Solutions partner or call 800.776.7889.
About W-Systems Corp.
W-Systems Corp. provides CRM tools based on the FrontRange GoldMine® platform from FrontRange. W-Systems specializes in sales process workflow, CRM mapping tools and wireless CRM functionality. For more information, call (800)775-8378 or visit www.w-systems.com.
About FrontRange Solutions
FrontRange Solutions develops award-winning software and solutions used by more than 130,000 companies and over 1.2 million users worldwide to manage a wide variety of business relationships and provide exceptional service. FrontRange product families, designed specifically for small-to-medium-enterprise (SME) and distributed enterprise organizations include: GoldMine® for business relationship management, team-based contact management and sales force automation solutions; IT Service Management with HEAT® and ITIL® standards-based modules for complete service management; Communication Management including IP Contact Center for reduced telephony costs and increased agent productivity, streamlined customer service and communications; and Infrastructure Management, which provides the ability to optimize the full lifecycle of a company’s assets. Customers representing 44 percent of the Fortune 100 and 76 percent of the FTSE 100, include Coca-Cola, Shell Oil, Prudential Securities, Électricité de France, Mack Trucks, Campbell Soup, Avaya, Bechtel Corp, Bank of America, and Turner News Network. For more information, call (800) 776-7889 or visit www.frontrange.com.
GoldMine, HEAT and other FrontRange Solutions products, brands and trademarks are property of FrontRange Solutions USA Inc. and/or its affiliates in the United States and/or other countries. Other products, brands and trademarks are property of their respective owners/companies.
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