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FOR IMMEDIATE RELEASE

CUSTOMER1, VERSION 2.5 RELEASED  



Atlanta, Georgia. February 21, 2008 ñ Customer1 a leading provider of powerful multichannel CRM, Issue Management and Help Desk software, including Web-based Customer Self Service, today announced the release of Customer1, Version 2.5.

Version 2.5 incorporates many new features including:

True Unicode support for multi-language global deployments including Asian dialects
Expanded search capabilities
Enhancements to Customer1 Web Self-Service and Email Response modules
Code rewrite to improve overall system performance
New Vista styled user interface

"Customer1, Version 2.5 represents a milestone in a single release of new functionality. Customer1 2.5 has already proven itself in production in Asia Pacific and in Europe; this is an exciting release for us." Bill McMaster, VP of Product Development for Genticity.

For More InformationFor more details on the release of Customer1 version 2.5, go to www.customer1.com or call toll-free at (866)55-CUST1 (866-552-8781)

Company Contact:
Customer1
Mark MacDonald
1 (866)55-CUST1 (866-552-8781)


About Customer1 softwareCustomer1 provides innovative Contact Center CRM software solutions, including Web-based Customer Self Service, Issue management and Help Desk applications to the Customer Service and Contact Center Industry. Our customers quickly gain a competitive edge by rapidly improving efficiencies; empowering agents; reducing operating expenses and providing vastly superior levels of Customer Service.

Customer1 Corporate Headquarters is located in Atlanta, Georgia, USA with Development offices in Charlottetown, PE, Canada.
 


 

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