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CINCINNATI & MUSCAT, Oman-Convergys Corporation (NYSE: CVG - News), a global leader in relationship management, announced today that it has upgraded Nawras’ billing and customer care system to a newer version of the Convergys Infinys [r] solution. Nawras, winner of the CommsMEA 2007 Middle East Mobile Operator of the Year, provides 96 percent countrywide coverage in Oman, and has over one million customers.

The system upgrade from Convergys is providing Nawras with expanded capabilities to launch converged voice and data services to both pre- and post-paid customers. These include next generation services based on IP and bundles of voice, data, and video with cross-product discounts. The upgrade follows Convergys’ product road map for wireless operators and was completed on time and within Nawras’ budget.

“Convergys’ solution has helped us capitalize on Oman’s growth in mobile services since we began operations in 2005,” said Ross Cormack, Nawras CEO. “With this upgrade, we are continuing to improve our speed to market with advanced convergent services without the cost of expensive custom development, and our customers continue to benefit from great value, pleasingly different service, and excellent quality.”

“Improving the relationship operators have with their customers is paramount as mobile voice services become ubiquitous,” said Jean-Hervé Jenn, Convergys President, International. “Using Converygs’ rating and billing solution is helping Nawras build on its customer relationships with a proven carrier-grade convergent solution that improves customer management efficiency and profitability while expanding revenue opportunity with new services.”

Convergys’ Infinys solution is a highly scalable, convergent charging and settlement solution that supports existing and emerging services across multiple vertical markets. The solution delivers products and services to market quickly and easily. It serves as a flexible and feature-rich software application that defines new services via configuration without customization.

About Nawras
The Omani Qatari Telecommunications Company SAOC was founded and registered in Oman in December, 2004. It launched its service in March, 2005, as the second mobile operator in Oman operating under the name Nawras. The majority shareholder in the Omani Qatari Telecommunications Company SAOC is Qtel, the leading telecommunications provider in Qatar, where it offers quadruple play services including mobile, fixed, Internet, and television services. Qtel is now one of the leading Middle East mobile groups which has an equity interest in operations in 11 countries in MENA and Asia including Singapore (StarHub) and Indonesia (IndoSat) as well as Cambodia and Laos, and through the acquisition of Wataniya Telecom, in Kuwait, Iraq, Tunisia, The Maldives, Saudi Arabia, Algeria, and Palestine. Qtel already has 30 million customers in markets with a total population of 500 million. The Omani Qatari Telecommunications Company SAOC has a number of Omani partners with a significant shareholding, which ensures that the company is strongly integrated into the Omani society. These include the Ministry of Defense Pension Fund, the Royal Office Pension Fund, the Diwan of Royal Court Pension Fund, the Internal Security Service Pension Fund, and the Sultans Special Forces Pension Fund.

For further information, please contact Mohamed Al Hasani, Head of Corporate Affairs, e-mail: mohd-alhasani@nawras.om

About Convergys
Convergys Corporation (NYSE: CVG - News) is a global leader in relationship management. We provide solutions that drive more value from the relationships our clients have with their customers and employees. Convergys turns these everyday interactions into a source of profit and strategic advantage for our clients.

For 25 years, our unique combination of domain expertise, operational excellence, and innovative technologies has delivered process improvement and actionable business insight to clients that now span more than 70 countries and 35 languages.

Convergys is a member of the S&P 500 and has been voted a Fortune Most Admired Company for seven consecutive years. We have approximately 75,000 employees in 84 customer contact centers and other facilities in the United States, Canada, Latin America, Europe, the Middle East, and Asia, and our global headquarters in Cincinnati, Ohio. For more information, visit www.convergys.com

(Convergys, Infinys, and the Convergys logo are registered trademarks of Convergys Corporation.)

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