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CINCINNATI & BACOLOD CITY, Philippines--Feb. 26, 2008--Convergys Corporation (NYSE: CVG), a global leader in relationship management, announced today its new integrated contact center in Bacolod City, the Philippines, will be operational in April.

Construction is nearing completion on the new build-to-suit facility that is located in the San Antonio Park Square in Barangay Mandalagan. Training for the first 100 new-hires is already in progress.

The new state-of-the-art contact center, encompassing more than 3,000 square meters with room for expansion, will have approximately 500 new employees at opening. Convergys hopes to create another 500 new jobs in Bacolod City by the end of 2008. With this new facility, Convergys will have nine of the largest, multi-client, US-company-owned contact centers in the Philippines.

Beginning in April, the new Bacolod City facility will provide both general support and advanced technical support services to a variety of Convergys clients via traditional voice calling, e-mail, and Web chat as well as "back office" application and document processing.

"Our new facility in Bacolod is coming along nicely and is nearing completion," said Marife Zamora, Convergys Country Manager, Philippines. "With the new facility in Bacolod City, we will continue to tap the tremendous pool of resources available in the Philippines as our presence in the country continues to grow."

The new contact center in Bacolod City will be closely integrated into Convergys' "Global Assurance Network." This gives Convergys control of its end-to-end operations and processes, just as the company has in North America, Europe, and in India, and assures 100 percent redundancy and flexibility for our clients.

Editor's Note:
Pictures of construction on the facility are available on request.
Convergys Corporation is hiring for many different positions in the Philippines. Please submit resumes to philippinesrecruitment@convergys.com

About Convergys
Convergys Corporation (NYSE: CVG) is a global leader in relationship management. We provide solutions that drive more value from the relationships our clients have with their customers and employees. Convergys turns these everyday interactions into a source of profit and strategic advantage for our clients.

For 25 years, our unique combination of domain expertise, operational excellence, and innovative technologies has delivered process improvement and actionable business insight to clients that now span more than 70 countries and 35 languages.

Convergys is a member of the S&P 500 and has been voted a Fortune Most Admired Company for seven consecutive years. We have approximately 75,000 employees in 84 customer contact centers and other facilities in the United States, Canada, Latin America, Europe, the Middle East, and Asia, and our global headquarters in Cincinnati, Ohio. For more information, visit www.convergys.com

(Convergys and the Convergys logo are registered trademarks of Convergys Corporation.)

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