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  About Amdocs | Amdocs News | White Papers | Case Studies

mobilkom austria Subsidiaries in Serbia and Macedonia Deploy Amdocs Billing 

mobilkom austria standardizes on Amdocs Billing across multiple markets to support its long-term growth strategy and ensure a unified, intentional customer experience

ST. LOUIS, Mo., Feb. 25 /PRNewswire-FirstCall/ -- Amdocs (NYSE: DOX - News), the leading provider of customer experience systems, today announced that mobilkom austria's newly founded subsidiaries in Serbia and Macedonia, known as Vip mobile and Vip operator, respectively, have deployed Amdocs Billing for convergent voice and data billing. Amdocs Billing enabled Vip mobile and Vip operator to set up billing operations quickly and ensure time-to-market advantages for current and next generation wireless services, including multimedia messaging services (MMS), video streaming and mobile commerce transactions.

mobilkom austria is the leading mobile service provider in Eastern and South-Eastern Europe. Over the past decade, it has deployed Amdocs Billing across its Austrian, Liechtenstein and Slovenian subsidiaries. The operator has extended its relationship with Amdocs to support its new business needs in Serbia and Macedonia. The deployments in Macedonia and Serbia are the first Amdocs deployments in these regions.

"Amdocs Billing is helping us to achieve business excellence and to offer a compelling customer experience to the Serbian marketplace. In Macedonia, we were able to deploy Amdocs Billing in less than four months and rapidly grow Vip operator's market offerings and subscriber base," said Walter Goldenits, IT Director, mobilkom austria. "With mobilkom austria subsidiaries standardizing on Amdocs Billing, we can promote a consistent brand experience across the different regions while keeping operational costs low."

Amdocs Billing is a flexible, scalable and proven billing environment to support all current and future, voice, data and content services. The product incorporates one rater for voice and data, and provides a single customer view across offerings. This helps drive simple, uniquely personal customer interactions and outstanding service to residential and corporate customers.

"mobilkom austria is leveraging its existing investments in Amdocs Billing to support its regional expansion and establish group-wide common business processes in order to deliver a unified and intentional customer experience," said Charles Born, vice president of corporate communications at Amdocs. "This is a classic example of how a service provider can evolve its operating environment with our Customer Experience Systems Blueprint while driving low-risk deployments and cost of ownership advantages."

About the Amdocs CES Blueprint
The Amdocs CES Blueprint is the first visionary outline of the operating environment service providers need to establish in order to transform from providers of utility voice, data and video services into purveyors of the digital lifestyle. The blueprint allows providers to deliver a seamless customer experience-personalized, participatory and timely across any service, location and device. The Amdocs CES Blueprint leverages Amdocs comprehensive business process best practices based on real-world scenarios, and transcends traditional business support systems (BSS), operations support systems (OSS) and service delivery platforms (SDPs) to encompass all current and emerging customer experience business processes. For more information, go to http://www.amdocs.com/Site/Vision/ces.htm.

About Amdocs

Amdocs is the market leader in customer experience systems innovation, enabling world-leading service providers to deliver an integrated, innovative and intentional customer experience(TM) at every point of service. Amdocs provides solutions that deliver customer experience excellence, combining the software, service and expertise to help its customers execute their strategies and achieve service, operational and financial excellence. A global company with revenue of $2.84 billion in fiscal 2007, Amdocs has more than 16,000 employees and serves customers in more than 50 countries around the world. For more information, visit Amdocs at http://www.amdocs.com.

Amdocs Forward-Looking Statement

This press release includes information that constitutes forward-looking statements made pursuant to the safe harbor provision of the Private Securities Litigation Reform Act of 1995, including statements about Amdocs growth and business results in future quarters. Although we believe the expectations reflected in such forward-looking statements are based upon reasonable assumptions, we can give no assurance that our expectations will be obtained or that any deviations will not be material. Such statements involve risks and uncertainties that may cause future results to differ from those anticipated. These risks include, but are not limited to, the effects of general economic conditions, Amdocs ability to grow in the business markets that it serves, Amdocs ability to successfully integrate acquired businesses, adverse effects of market competition, rapid technological shifts that may render the Company's products and services obsolete, potential loss of a major customer, our ability to develop long-term relationships with our customers, and risks associated with operating businesses in the international market. Amdocs may elect to update these forward-looking statements at some point in the future; however, the Company specifically disclaims any obligation to do so. These and other risks are discussed at greater length in the Company's filings with the Securities and Exchange Commission, including in our Annual Report on Form 20-F for the fiscal year ended September 30, 2007, filed on December 3, 2007, and in our quarterly 6-K furnished on February 11, 2008.

Media Contact:

Smita Rode
Weber Shandwick for Amdocs
Tel: 1-212-445-8226
E-Mail: srode@webershandwick.com
 

Editorial Contact:
Colleen Smith

csmith@accesspr.com
 

 

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