Roger Lee Director of Consulting Services   Roger Lee has more than 15 years combined experience in finance, call center operations, information management systems, restaurant operations, payroll services and quality. This experience includes developing and implementing a call monitoring program, formalizing and implementing Lean and Six Sigma in the call centers within Deluxe Business Services, a business unit within Deluxe Corporation. Roger led and participated in several process improvement projects in various organizations utilizing the Six Sigma methodology resulting in approximately $10 million in cost savings.   Roger served as a team leader for the Minnesota Council for Quality, assessing local companies using the Malcolm Baldrige criteria. Roger is also a member of the American Society of Quality (ASQ) and was elected Vice Chair of the Education & Advancement section of the Minnesota chapter.   EXPERTISE Certified Six Sigma Black Belt Project Management Cost-Benefit Analysis Data Analysis   PROFESSIONAL MEMBERSHIPS American Society for Quality Minnesota Council for Quality   EDUCATION B.A. in Accounting, University of St. Thomas, St. Paul, Minnesota