Kerry Bodine Senior Analyst Forrester   Kerry is a senior analyst in Forrester’s Customer Experience group. Her focus on self-service kiosks takes usability and design research beyond the screen and into the physical world.   Prior to joining Forrester, Kerry was an interaction designer at BodyMedia, a developer of wearable body monitoring technology. In this role, she conducted observational research to support a new medical device and designed software applications for the Web and mobile devices. During the dot-com boom, she managed the Web design and development team at Intraware, a provider of electronic software delivery services. Kerry’s Web development experience dates back nearly 10 years, when she worked for AT&T Bell Laboratories. She has also worked as a management consultant for PricewaterhouseCoopers.   Kerry has design and usability experience in the areas of wearable and mobile technology, electronic technical manuals, speech and multimodal interaction, robotic devices, and kinetic typography. She has published research at the ACM conference on human-computer interaction and the IEEE conference on wearable computing.   Kerry holds a master’s degree in human-computer interaction from Carnegie Mellon University. She also holds a bachelor of arts degree in cognitive science and psychology from Indiana University.