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Noble Systems Acquires TelStar Hosted Services
Unified contact center solutions provider gains assets and client roster from Leesburg, VA-based multi-vendor reseller of hosted contact center solutions and services
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Atlanta, GA – October 11, 2012: Noble Systems Corporation, a global leader in unified contact center technology solutions, today announced the acquisition of assets from TelStar Hosted Services, Inc, a CaaS contact center technology multi-vendor provider offering blended services, predictive dialer capabilities, automated voice messaging and more.
TelStar Hosted is an established provider of TouchStar Hosted Services (a former division of TouchStar Software Corporation, which was acquired by Noble Systems in 2009). Moving forward, TelStar Hosted will offer Noble Systems’ cloud-based and hybrid premise/cloud solutions through its proven sales and strategic account support staff.
TelStar Hosted CEO James P. Dunn, a longtime executive at various technology and telecommunications firms, will join Noble Systems to lead client onboarding and transition efforts.
“TelStar Hosted clients are gaining more than just security and support as a result of this transition,” said Dunn. “Noble Systems is a global leader in innovation, investing significant resources in anticipating the challenges and opportunities their clients face and working with them to find solutions.”
About Noble Systems®
Noble Systems Corporation is a global provider of unified contact center technology solutions, delivering systems since 1989. Every day, millions of contacts are made by agents at 4,000+ installations worldwide using the Noble platforms for inbound/outbound/blended communications. The scalable, integrated Noble solutions include ACD and predictive dialing; unified contact processing for voice, email, and web; and integrated IVR, digital recording, messaging, quality control/monitoring systems, scripting, and real-time reporting and management tools. Noble Systems (Atlanta, GA) pioneered an open, scalable, fully-distributed platform. For more information on this item or the company, contact Lee Allum at 1.888.866.2538 x538 or visit www.noblesystems.com.
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