CRMAdvocate - Everything CRM - read less, know more
Advocate for the customer experience. All things Contact Center and CRM - news, trends, technology, best practices, and events.

Follow our Lead:      . . . our Blog     

Join CRMAdvocate (it's free).
(We never share your information: more, privacy)

Email:  
 
Loading
 


Subscribe  |  Blog  |  Past Editions  |  Events  |  Webcasts  |  About  |  Contact  |  Home   

  

 

 
 
Feature Article
(Source: CustomerThink )
 

Only You Can Prevent Project Failure
 

By Esteban Kolsky, ThinkJar, LLC

Free Video on Service Differentiation

Fifty percent of CRM Projects Fail.
 
Thirty Five Percent of all IT Projects Fail.
 
Do you know why? Asuret does.
 
You probably read Michael Krigsman column on ZDNet dealing with failure. If you can say this without smiling, he knows how to fail. He also knows how to prevent it. His company is Asuret and they have created a solution that leverages wisdom of the crowds principles to show you critical project health indicators in a easy-to-navigate platform to help you avoid, or at least manage, the type of risk that carries failure with it. I saw a demo a couple of weeks ago, and I am still impressed with what I saw.
 
Read the entire CustomerThink article.