Company Profile - Chordiant

                                         

Core Products and Services

Chordiant Unified CRM Solution Whether communicating via branch locations, Web, email, telephone, or wireless access, the Chordiant Unified CRM Solution provides a real-time, single view of each customer and a consistent, personalized message for every interaction. It includes a comprehensive business process engine, which allows companies to implement best business practices across multiple touchpoints.
 
Chordiant Marketing Director Chordiant Marketing Director allows marketers to maximize their marketing investment through the creation, execution and refinement of sophisticated direct marketing initiatives that span both traditional and online channels. Chordiant empowers high-value contacts designed to retain customers, grow revenue and drive profits during every contact.
 
Chordiant KnowledgeBase Chordiant KnowledgeBase uses a sophisticated knowledge engine to deliver the most relevant answers to consumer questions and delivers these responses via Automated Response, Assisted Response or Live Response applications.

 

About Chordiant

                                                                                                                                                                       

About Chordiant Software Inc.
Heavily represented by the financial services, insurance, telecommunications and consumer-direct industry sectors, Chordiant's clients typically have more challenging environments for marketing, selling and servicing, due to the complexity of decisions involved in completing a purchase and the higher average monetary value of such transactions.

Chordiant Software Inc. (www.chordiant.com) delivers a Unifying Customer Relationship Management (CRM) Solution based on Chordiant's branded platform strategy, the Intelligent Customer Interaction Management (ICIM) platform. Chordiant's ICIM platform provides highly scalable building blocks for developing and integrating flexible CRM solutions into customers' existing enterprise-wide systems.

No matter how consumers choose to communicate with the enterprise-through branch locations, Web, e-mail, telephone or wireless access - the Chordiant Unifying CRM Solution provides a real-time, single view of each customer and a consistent, personalized process for every interaction. The Chordiant Solution includes a comprehensive business process engine, which allows companies to implement best business practices across multiple touchpoints. As a result of Chordiant's sophisticated Marketing Automation Business Services, marketers can maximize their ROI through the creation, execution and refinement of sophisticated direct marketing initiatives that span both traditional and online channels. Chordiant empowers high-value contacts designed to retain customers, grow revenues and drive profits during every contact.

Headquartered in Cupertino (California), Chordiant maintains offices in Boston, Chicago, Dallas, Manchester (New Hampshire), and New York City (USA), London, and Brentford (UK), Amsterdam, Paris, Munich, Frankfurt, Johannesburg, South Africa; and Sydney and Melbourne (Australia).  
 

Contact Information:
Address:
 
 
 
Phone:
Fax:
Web:
E-mail:
20400 Stevens Creek Blvd.

Cupertino   CA 95014
USA
408-517-6100
408-517-0270
www.chordiant.com
sales@chordiant.com
Company Facts:
Founded:
Ownership:
Revenue:
Employees:
1997
Public
$50M - $100M
430
Product Platforms:
Systems:

Databases:
Sun Solaris 8 IBM AIX 4.3.3 HP HP-UX
Windows NT

Oracle 8i IBM DB2 SQL Server
Sybase Informix


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