Company Profile - Chordiant
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Core Products
and Services
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Chordiant Unified CRM Solution Whether
communicating via branch locations, Web, email, telephone, or wireless
access, the Chordiant Unified CRM Solution provides a real-time, single
view of each customer and a consistent, personalized message for every
interaction. It includes a comprehensive business process engine, which
allows companies to implement best business practices across multiple
touchpoints.
Chordiant Marketing Director Chordiant Marketing Director allows
marketers to maximize their marketing investment through the creation,
execution and refinement of sophisticated direct marketing initiatives
that span both traditional and online channels. Chordiant empowers
high-value contacts designed to retain customers, grow revenue and drive
profits during every contact.
Chordiant KnowledgeBase Chordiant KnowledgeBase uses a
sophisticated knowledge engine to deliver the most relevant answers to
consumer questions and delivers these responses via Automated Response,
Assisted Response or Live Response applications.
About Chordiant Software Inc.
Heavily represented by the financial services, insurance,
telecommunications and consumer-direct industry sectors, Chordiant's
clients typically have more challenging environments for marketing,
selling and servicing, due to the complexity of decisions involved in
completing a purchase and the higher average monetary value of such
transactions.
Chordiant Software Inc. (www.chordiant.com) delivers a Unifying
Customer Relationship Management (CRM) Solution based on Chordiant's
branded platform strategy, the Intelligent Customer Interaction
Management (ICIM) platform. Chordiant's ICIM platform provides highly
scalable building blocks for developing and integrating flexible CRM
solutions into customers' existing enterprise-wide systems.
No matter how consumers choose to communicate with the
enterprise-through branch locations, Web, e-mail, telephone or
wireless access - the Chordiant Unifying CRM Solution provides a
real-time, single view of each customer and a consistent, personalized
process for every interaction. The Chordiant Solution includes a
comprehensive business process engine, which allows companies to
implement best business practices across multiple touchpoints. As a
result of Chordiant's sophisticated Marketing Automation Business
Services, marketers can maximize their ROI through the creation,
execution and refinement of sophisticated direct marketing initiatives
that span both traditional and online channels. Chordiant empowers
high-value contacts designed to retain customers, grow revenues and
drive profits during every contact.
Headquartered in Cupertino (California), Chordiant maintains offices
in Boston, Chicago, Dallas, Manchester (New Hampshire), and New York
City (USA), London, and Brentford (UK), Amsterdam, Paris, Munich,
Frankfurt, Johannesburg, South Africa; and Sydney and Melbourne
(Australia).
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Company
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1997
Public
$50M - $100M
430
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Sun
Solaris 8 IBM AIX 4.3.3 HP HP-UX
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