|
| ||
Since its founding in 1989, the Service & Support Professionals Association (SSPA) has helped its members understand how best to provision resources to meet the emerging needs of both the enterprise and consumer marketplace and develop strategies that will lead them to success in a straight line…not through costly trial and error. The SSPA is a key resource for the information and best practices needed to make better business decisions. It brings together the best minds from across the industry spectrum – from established companies with successful track records to the pioneering newcomers with out-of-the-box ideas. The SSPA also partners with thought leaders like J.D. Power and Associates and the Wharton School of Business to create programs that benefit the industry.
Today SSPA and its members stand on the threshold of a new era, with a host of challenges and opportunities. Through its research, conferences, seminars and other ongoing professional programs, SSPA is providing a vibrant forum for exciting new ways to leverage best practices and enhance productivity throughout the support value chain.
SSPA Research SSPA Research is your primary source for up to date information and analysis about support industry practices, operational performance benchmarks and metrics. The association’s already highly regarded content and research agenda is strengthened with the addition of former Forrester VP and services industry expert, John Ragsdale, heading up SSPA Research. His delivery of insightful, thought-leadership research and analysis on the most pressing business issues facing technology services leaders enables them to better plan and execute their service strategies.
Corporate Membership Executives look to SSPA to provide insight into the future of support services, a road map of best practices within our industry and access to the best service and support vendors. SSPA has become the center of support providing a reliable and comprehensive resource for news, research, benchmarking, standards and collaboration. Learn about new strategies, improve financial performance, benchmark with leading companies and network with your peers to enhance your knowledge, build your perspective and gain insight on the business challenges you face. The SSPA is the shortest distance between where you are and where you want to take your service and support organization.
Vendor Membership Worldwide Industry Recognition as an SSPA Vendor Member, your company is eligible to truly penetrate this market and distribute product information to thousands of SSPA Members through articles, white papers and more.
Contact
Information:
Address:
Phone:
Fax:
Web:
E-mail: 11031 Via Frontera, Suite A
San Diego, CA 92127
US
858-674-5491
858-674-6794
www.thesspa.com
info@thesspa.com