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Bettering the Customer Experience . . .
e-Dialog Launches Conversation Manager for Campaign Management
e-Dialog, a provider of digital marketing solutions, announced the availability of Conversation Manager within its Precision Central Marketing Suite. Conversation Manager allows marketers to create and deploy multi-touch customer lifecycle campaigns. Marketers can self design, automate, test and track complex, multi-touch programs. . . . read more >>
TreeHouse Announces PRM on Salesforce.com
TreeHouse Interactive announced the release of Reseller View PRM on salesforce.com's AppExchange. The new application puts enterprise-class partner management within reach of companies starting a new partner program, and those who are building out more robust partner networks to sell, service and support their solutions. Reseller View PRM is immediately available for test drive and deployment. Reseller View ties a customized partner portal with functionality such as deal registration, lead distribution, training and certification, dealer locator and more. Leads can be passed on to partners, and partners can submit deals for approval. . . . read more >>
CRM DealerSocket Announces MarketPlace Social
Auto dealer CRM solution, DealerSocket announced the availability of MarketPlace Social, one of eight tools under the DealerSocket MarketPlace umbrella. MarketPlace Social features customizable options and allows dealers to proactively solicit positive ratings for social media rating sites, such as Yelp, Google and DealerRater. MarketPlace Social automatically sends a thank you email with a survey link to sold or service customers. Customers who respond positively receive an email with links to online reputation sites of the dealer's choice requesting the customer to post a review. If a customer responds negatively to the survey, the dealer is immediately notified. . . . read more >>
Xactly Introduces the Xactly Express Plan Store
Xactly announced the release of the Xactly Express Plan Store, customizable sales compensation templates for small and emerging businesses. The Xactly Express Plan Store offers pre-built plan templates within a commission automation offering built on decades of sales compensation experience to help small and emerging businesses take the pain out of managing and deploying an impactful sales compensation strategy. Other new features in Xactly Express 2.4 include improved navigation, draws setup and credit adjustments, and custom new fields for payment rule formulas. . . . read more >>
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